Privacy Policy

This policy applies to the public website operated for Castelli Chiropractic Center. It does not replace any separate privacy notice that may apply to clinical records, a patient portal, ChiroTouch, or another service you choose to use.

The website does not provide a medical intake form, file upload, diagnostic quiz, or general inquiry form. It does not intentionally collect symptoms, diagnoses, medical history, medications, insurance details, injury details, dates of birth, patient identification numbers, treatment records, or uploaded medical documents.

Hosting systems may process basic request and device information needed to deliver and protect the site, such as an internet protocol address, browser or device type, requested page, date and time, and technical error or security information.

Booking links open ChiroTouch, an outside scheduling service. Information entered after that handoff is handled under the provider’s and practice’s applicable terms and privacy practices. Patient-form links are not published until their provider, destination, safeguards, accessibility, and practice approval are verified.

Do not send completed medical forms or sensitive medical information through ordinary email or text.

Call and text links open your device’s telephone or messaging application. A patient-initiated message is handled by the relevant carrier, messaging provider, and practice workflow. Texting may not be appropriate for sensitive or urgent information.

This website does not currently publish a general email address or collect email inquiries. It does not treat entry of a phone number as consent to marketing messages. Marketing-text practices, provider, frequency, and consent workflow have not been verified and are not offered through this website.

The site may use essential browser storage or cookies needed for core interface behavior and security. No analytics, advertising, or remarketing platform is currently installed, and this site does not set nonessential analytics or advertising cookies. For that reason, no consent banner is displayed. This section and any consent controls must be updated before adding nonessential tracking.

The website links to ChiroTouch for scheduling, Google Maps for directions, and public social-media profiles. The homepage may deliver a video file without embedding a third-party video player. Selecting an external link allows that service to receive information under its own privacy policy. Review-platform and patient-form destinations remain hidden until verified.

Technical information may be used to operate, protect, troubleshoot, and improve the website. It may be handled by service providers supporting hosting and security, or disclosed when legally required. The practice does not claim that internet transmission is risk-free, and this website is not used as a medical-record repository.

Retention for basic hosting and security records depends on configured provider practices and legal needs and remains under review. This website does not sell information collected through a medical form because it does not host one.

This public website is intended for general audiences and is not designed to collect personal information directly from children. A parent or legal guardian should contact the office about any requirements for a minor’s visit.

You may ask general questions about this policy or applicable access, correction, or deletion rights by calling or texting the office. Rights and exceptions depend on the information, governing law, and who controls the data. For information submitted to an outside service, contact that provider or the practice as appropriate.

This policy may change when the website, vendors, or legal requirements change. The effective date above will be updated when revisions are published.